Frequently Asked Questions
Common questions about service, orders, delivery and payment.
General6
Can I book a test drive online?
Yes. Open the car you are interested in and choose "Test drive" in the request form, with your preferred day and time. We confirm by phone; please bring your driving licence.
Do you accept my car as a trade-in?
Yes, cars of every make. You get a written offer valid for seven days after a 30-minute valuation. You can put the value towards your next car or have it paid to your account.
Is there a warranty on used cars?
Cars still under factory warranty keep it. For other cars we offer a 6- or 12-month used-car warranty on engine and gearbox, depending on age and mileage — it is shown on each listing.
Can I reserve a car?
Yes, for up to 48 hours with a small deposit that is deducted from the price. Reserved cars are marked "Reserved" on the website.
Do you deliver cars to other cities?
Yes. After the contract is signed we can deliver the car to your door by car transporter; the cost depends on the distance and is quoted in advance.
Are the photos of the cars real?
Yes. Every listing is photographed in our own photo area — inside, outside, engine bay and any repaired areas — so you see the actual car you are buying.
New Cars – Authorised Dealer1
How long does delivery of a new car take?
Cars in stock are usually delivered within three to five working days, including registration. Factory orders take longer; the delivery date is confirmed in writing.
Certified Used Cars1
What do the panel conditions in the inspection section mean?
Original means factory paint, locally painted a small local paint repair, painted a fully repainted panel and replaced a panel that was changed. The listing shows how many panels are in each condition and lists every panel by area, together with the insurance damage amount.
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